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RIVERSIDE COUNTY COMMUNITY ACTION PARTNERSHIP: HOME ENERGY ASSISTANCE (HEAP)

   
Information provided by: Riverside County Office on Aging
Energy Crisis Intervention Program assists low income individuals with energy-related emergencies: Home Energy Assistance Program provides financial assistance to eligible households to offset the cost of heating and/or cooling dwellings. Assistance is provided once in any 12 month period and limited to 3 times in a life time. Free Weatherization services to income qualifying residents, (either renters or owners) includes insulation, weather-stripping, minor repairs and conservation measures.
  • HoursMon-Fri 8am-5pm
  • Area(s) Served:Regions: Mid-County, Mountain Communities, San Gorgonio Pass
  • Specific Populations Served:Low-Income
  • Fees:Please contact provider for fee information.
  • Application Process:Copies of current utility bill showing last 4-weeks of usage, proof of all household income, proof of Citizenship (birth certificate, resident card), Social Security Card, application form completed.
  • Eligibility Requirements:Riverside County resident, household Income, number and age of individuals in the home, total monthly energy costs, frail, elderly and life-threatening medical need
  • Payment/Insurance Accepted:Please contact provider for accepted forms of payment.
  • ADA Access:Please contact facility for accessibility information.

FAX Numbers

  • (951) 791-3553

Languages

  • Spanish

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  based on 5 review(s)
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User Reviews


3/3/2013 11:23:31 PM

Allen M.
7/21/2016 2:28:25 PM

They have been great in helping me with several diffent things. They seem to really care.
Unknown
11/4/2015 2:55:57 PM

They helped me with a $650 bill in Jan 2015 and helped keep my electricity on for my family. Huge help. I did have to stay on top of them but once the process started it was fairly simple.
Beyond...
8/22/2015 2:15:24 PM

If you want services with them BE DILIGENT, DON'T LOSE YOUR COOL AND FOLLOW UP!! If you don't nothing will happen. J. at the Hemet office is nice enough but, certainly not thorough and she lost my docs. Also, if you get no response from your local office, call the main office as you'll get more action that way. No one has a sense of urgency, its just a job for them. PERIOD. Bureaucracy at its best... money provided to provide assistance but ineffective agencies at the end of the pipeline. SHAME!

2/1/2013 9:08:40 AM

No answer, no call back, no service

Record last updated: Jul 13 2023 11:29AM