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RIVERSIDE COUNTY DEPARTMENT OF MENTAL HEALTH RIVERSIDE: EMERGENCY TREATMENT SERVICES

   
Information provided by: Riverside County Office on Aging

(951) 358-4881 ETS treats seriously mentally ill clients who are referred to the program under the W & I Code 5150, as a danger to self or others or gravely disabled. The treatment goal is to stabilize and return the individual to a level of functioning that will enable the person to return to the community and, when appropriate, receive mental health services on an outpatient basis. ETS works with other regional programs to minimize unnecessary hospitalizations and serves as the gatekeeper to acute, subacute, and transitional bed providers in the county. Services are provided using a multidisciplinary approach and are available 24 hours a day, 7 days a week. Services include assessment, crisis stabilization, medication management, and education on community resources. Foreign language and deaf interpretational services are available.
  • Address Emergency Treatment Services
    9990 County Farm Road
    Riverside, CA 92503
    Get Directions
  • Phone (951) 358-4881 Main Office
  • Phone (951) 358-4741
  • Web Go to site
  • Hours24/7
  • Area(s) Served:Serves: All Areas
  • Specific Populations Served:Mental/Emotional Disturbance
  • Fees:Please contact provider for fee information.
  • Application Process:Call or visit website for additional information.
  • Eligibility Requirements:Ages 18 years and older. Must meet medical necessity criteria.
  • Payment/Insurance Accepted:Please contact provider for accepted forms of payment.
  • ADA Access:Please contact facility for accessibility information.

FAX Numbers

  • (951) 358-4810

Languages

  • Spanish
  based on 9 review(s)
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User Reviews

Terrible place
9/13/2018 11:32:23 AM

this place releases patients that are danger to there self they have horrible social workers staff this place needs to be close down asap
Horrible service
2/23/2020 6:28:06 AM

This place has horrible service I called and to check the status of someone and they are very rude on the phone and basically hang up on you I’m looking forward to seeing how the service is once I arrived to pick up/visit said patient
Zk
8/29/2020 12:46:01 PM

I was admited there and they were mean and idsrespectful I Wouldent send anybody there I woulendt send my worst enmy there.
Mrs Ronnie
7/14/2021 9:49:26 PM

Horrible place! ETs need to get investigated for neglect, abuse, and unprofessional conduct!!!
Traumatizing
1/7/2022 1:31:35 PM

I went to ETS after my mom called 911 on me. I watched staff treat patients HORRIBLY. I was probably the most sane patient there, I was polite and tried to be super nice when I asked any nurse anything and they were so mean. we were treated like animals, and I didn’t even have a bed to sleep on, I slept on the floor. this place was so bad that I pretended to be okay just to get out of there. The entire staff needs to start being kinder or they all simply need to be fired because this experience actually traumatized me.
Anonymous
6/2/2022 12:23:50 AM

Don't count on the government for emotional/mental support.
Manny
8/8/2022 1:35:09 AM

They were very helpful the first three days, they stabilized my wife as she dealt with a severe nervous breakdown. The following days she came back to normal and asked to be discharged. Now they won’t release her and Dr keep saying that she is a danger to herself or others, now they keep transferring her with “emergency at unit she was at” and refused to transfer her to other institutions even since day 1. And half the staff is very rude and unprofessional. The other half just looks the other way. Now she is not safe in there and they keep claiming she is a danger.
Marina Mata
7/30/2023 2:13:19 PM

Anyone who's experienced abuse, negligence, and malpractices here please contact me @; supermina931d@gmail.com
Anonymous
4/21/2024 2:49:15 PM

This place needs to be investigated Before someone dies in there.

Record last updated: Jul 13 2023 11:29AM