User Reviews
4/7/2013 9:15:15 PM
Karenh
1/27/2014 11:32:30 AM
This particular agency is terrible. The people who answer the phone 9512453100 are very nice and try VERY hard to assure people that Ms/Mrs/Mr SO AND SO is this, that or the other thing to get things done...however, Ms SO and SO is out sick, busy, doesn't answer her phone and my daughter and grandson have to wait when she assured her that this was definitely an expedited necessity.....over a week wait. unbelievable.
5/28/2015 11:52:35 AM
I called this office number and told to come to this office for domestic violence help, when i got there I was told to go upstairs, when i got upstairs i was told to go to another window and that window told me they did not know why i was sent to them that no help was there! no wonder women die from DV!! no one knows anything at that office!
Lake Elsinore Public Social Services
10/13/2015 9:52:04 AM
This Office is incompetently ran, and some of the case worker's are not properly monitored in order to be held accountable for the lack of job performance. I am legally blind and could not find a ride to the office to re-qualify for continued benefits for the coming year. I was told that there could be help with doing so by mail and over the phone but when I finally reached someone in the office I was told that this is not true and I would need to come in. I came in before the end of August and was there in time to get re-certified before the end of the month when, after that time I would need to reapply but this was not the case. I had called my case-worker 7 to 9 times documenting each call over a three week period and never received a call back, this the office looked up while I was there and found my statements to be true. I sat with two young ladies not my case worker on Aug 31, 2015 and they where kind enough to do a large part of my case-workers job and put all my re-certifi
8/3/2022 11:06:40 AM
If you want to know what a hamster feels like call the 1877-410-8827 number on file, you will find yourself going in circles with their automated system, you might get hung up a few times but it will definitely teach you patience and humility.
4/6/2023 2:25:34 PM
HORRIBLE!! Went in needing on thing! They gave me a number to call and played around with the automated system until they finally got me to someone then they gave me another number to call got transferred around about 3 times then they hung up on me!!! Horrible service
Mom
1/10/2024 8:36:03 AM
I’ve been trying to get ahold of a representative for a county transfer and no answer at all no call back no message or voicemail from anyone! I’ve called at different times and no answer and same dumb recording voicemail and if you get a hold of an operator you get transferred to your “case worker” voicemail and guess what it’s full! Absolutely the worst office!