Riverside County Office on Aging; Multipurpose Senior Service Program (MSSP) information provided by: Riverside County Office on Aging

Care Coordination : Seniors and persons with disabilities wanting to live independently in the community often face many challenges due to increasing frailty, chronic medical conditions, functional disabilities, limited income, a stressed and overwhelmed family caregiver, depression from multiple losses, lack of knowledge of community resources and services, a limited support network, gaps in services, are among many factors that may limit their independence and ability to live safely in the community. Care Coordination services can offer a viable alternative to institutional care and provide seniors, persons with disabilities and family caregivers the opportunity to explore multiple community options for care in the home. Trained social workers and public health nurses are available to conduct comprehensive in-home evaluations of needs and assist individuals and their family caregivers to navigate a complex community care system that will provide valuable linkages to services that serve to enhance and sustain an individual’s independence at home and reduce the risk of premature or inappropriate nursing home placement. Riverside County Office on Aging offers a full continuum of care coordination programs including: Multipurpose Senior Services Program (MSSP). The function of the MSSP program is to provide comprehensive care coordination services to Medi-Cal beneficiaries and their families and to enable frail adults 65 years and older to remain in their own homes. Social work and nurse care managers provide an in-home assessment to develop an individualized plan of care to address identified problems and unique service needs.

Hours:
Office on Aging phone access M-F 7:30am - 5:30pm, and Fridays 8:00am - 5:00pm.

Area(s) Served:
Riverside County

Target Group:
Riverside County Seniors

Fees:
No fee for eligible participants

Application Process:
Call the Office on Aging Helplink resource center at (800) 510-2020 for program intake and referral.

Eligibility Requirements:
Riverside County resident, age 65 years +, Medi-Cal eligible, meet level of care criteria, and require care management services.

Application Wait:
Inquire at point of intake.

Service Wait:
Varies depending on community demand and capacity of program.

Record last updated: Jan 3 2013 11:23AM
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Addresses

  • Main Office
    6296 River Crest Drive
    Suite K
    Riverside , CA 92507
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  • Hemet Service Center
    749 N. State Street
    Hemet , CA 92543
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  • La Quinta Office
    78-900 Avenue 47
    Suite 200
    La Quinta, CA 92253
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Phone Numbers

  • Main Office
    (951) 867-3800
  • Hemet Service Center
    (951) 791-3565
  • La Quinta Office
    (760) 771-0501
  • Toll Free Riverside County
    (800) 510-2020

FAX

  • Main Office
    (951) 867-3830

Web Site

Languages

  • During business hours.
    Spanish

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