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RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Government - Local

Emergency Services: Yes

RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
8%
6%
4%
Percent of patients who reported that their nurses Usually communicated well
20%
18%
15%
Percent of patients who reported that their nurses Always communicated well
72%
76%
81%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
7%
6%
5%
Percent of patients who reported that their doctors Usually communicated well
14%
16%
14%
Percent of patients who reported that their doctors Always communicated well
79%
78%
81%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
22%
11%
8%
Percent of patients who reported that they Usually received help as soon as they wanted
27%
25%
22%
Percent of patients who reported that they Always received help as soon as they wanted
51%
64%
70%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
26%
19%
17%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
18%
18%
17%
Percent of patients who reported that staff Always explained about medicines before giving it to them
56%
63%
66%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
15%
9%
7%
Percent of patients who reported that their room and bathroom were Usually clean
22%
19%
18%
Percent of patients who reported that their room and bathroom were Always clean
63%
72%
75%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
20%
16%
10%
Percent of patients who reported that the area around their room was Usually quiet at night
35%
33%
28%
Percent of patients who reported that the area around their room was Always quiet at night
45%
51%
62%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
13%
9%
8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
24%
21%
19%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
63%
70%
73%

Phone

  • 951-486-4000

Address

  • 26520 CACTUS AVENUE
    MORENO VALLEY, CA 92555